State Farm® Insurance Agent Ted Frits
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rodney Vautsmeier
July 18, 2025
5
out of
5
rating by Rodney Vautsmeier
"One happy customer! Everyone i. The office is Super helpful and since I switched to them i've had excellent service with great communication! I highly recommend Ted Frits as an insurance agent!"
McKenzie Bennett
July 15, 2025
5
out of
5
rating by McKenzie Bennett
"Had a car accident and Mr.Frits and his team got my payment taken care of lickety split with no real problems on my end. Love them!"
We responded:
"Thanks for your 5 star review, McKenzie. Glad we were able to help you with our Agent's Draft Authority. Enjoy your summer! TF"
Norma Meier
June 8, 2025
5
out of
5
rating by Norma Meier
"Recently had to use a towing service and the repayment was very speedy. Thank you"
We responded:
"Thanks for your 5 Star Review, Norma.. Cars are GREAT when they work!! TF"
Darin Wybourn
May 20, 2025
5
out of
5
rating by Darin Wybourn
"Ted was there for us when we needed him. He took care of everything for us . He could answer all of my questions . I would definitely recommend Ted Frits!"
We responded:
"Thanks, Darin for your review!! Amazing what Deer hits can cause to your vehicle. Glad you guys weren't hurt....We can always fix cars!!"
GiGi
May 16, 2025
5
out of
5
rating by GiGi
"Good prices for insurance. Very hands on customer service."
We responded:
"Gigi....Sorry for my delay in responding to your review. We appreciate your 5 star review and my team takes great pride in helping your recover from the unexpected. We appreciate your business!! TF"
Karl Stocker
May 15, 2025
5
out of
5
rating by Karl Stocker
"I recently had an accident and can't say enough about the fast and courteous service I received from State Farm Claims Reps including the office of Ted Friz. My claim was settled promptly and more than fair. I've had State Farm for many years and have always had great service. This time was no exception."
We responded:
"Thank You, Karl. We appreciate you taking time to share your claim results with us and we also appreciate your loyalty to our agency and State Farm! TF "
Scott Stich
February 2, 2025
5
out of
5
rating by Scott Stich
"I had a bad accident near the end of Nov. The truck was totaled and 1 of 4 suatained a major injury. Ted was there quickly to answer my questions and push my claims up the ladder. Settlement was fast, check was issued and had a "new" Ram in mere weeks. I am thankful I had the coverage I did. Still a SF lifer. Thanks!"
We responded:
"Thanks for your 5 Star Review, Scott. Our community continues to keep your friend and ours in prayers for his recovery. Whether a major Home claim or Auto accident, helping our clients recover from the unexpected is always our focus. Hats off to our claim partners as well. We appreciate your business!"
JAMES PIERCE
December 14, 2024
1
out of
5
rating by JAMES PIERCE
"I had used this location for years for home owners and car insurance. They talk a great game make you feel right at home. This is until you realize your the frog that's had the temperature slowly turned up. I was told by someone that was helping me make a budget told me I was getting the shaft. I shopped around and found insurance 4 times cheaper for the same coverage. When I confronted them about this they could not even give me an explanation why they were so high. I was able to get my automotive insurance down from 1572 for a six month policy to 361. You should always shop around this is highway robbery."
We responded:
"James, Your feedback is certainly not reflective of the experience we strive to create at my agency. My team and I receive daily compliments on the savings our new clients receive as they bundle their Auto & Home coverages. Plus, our long time clients I believe appreciate the Insurance & Financial reviews I offer to help make sure things are properly insured and earning all the discounts available."
Deb Durband
December 6, 2024
5
out of
5
rating by Deb Durband
"Ted and the ladies that work for him are wonderful and very punctual on getting quotes and finalizing them. Within 20 mins I had my current car policy switched over to a new car policy. Very personable and family oriented. Car and home owners with Ted."
We responded:
"Thanks Deb, for your 5 Star review. We appreciate your business and a reminder, if needed you can reach us 24 Hrs a day by dialing our office number and a "person" not a computer will be there to assist you! TF "
william Swanson
October 10, 2024
5
out of
5
rating by william Swanson
"Took the time and took care of my wife's tow bill no questions asked"
We responded:
"Thanks, Bill for taking time to write us a review.....Cars are GREAT when they work,,,,and If not, your Road Service can help!! Happy Holidays to you and your family! TF"
Paula Knauff
July 30, 2024
5
out of
5
rating by Paula Knauff
"Ted explained our entire policy to us in debth, profesional, helpful and curtious associates."
We responded:
"Thanks Paula, for your 5 Star review..... We make every effort to provide a 30 day review /w new clients who join State Farm and also stay in touch /w our Long Term clients just to make sure we stay up to date /w their changing lives! Great time to also remind clients /w our 24 hr customer service where a real live person will answer their call, knowing that claims don't always happen during office hours. I appreciate your business!!"
Rosie Hill
July 14, 2024
5
out of
5
rating by Rosie Hill
"Thank you for being our insurance agent we love your lower prices and you and your staff are very friendly. Thanks"
We responded:
"We appreciate your business, Rosie!! Remember,,,,,,,If needed, you can reach us through our 24 hrs Customer Service Center by dialing our local number. (232-5210) We think people like to talk to people and NOT computers!"
Tammy Olson
June 1, 2024
5
out of
5
rating by Tammy Olson
"The Insurance Agents at Ted Frits Insurance are AMAZING! They are very respectful, courteous, and knowledgeable. They respond promptly to your questions. If they do not know the answer they acknowledge they do not know the answer but will find out and get back to you, which they do so in a timely manner. They are also prompt with their claims. I highly recommended Ted Frits Insurance!"
We responded:
"Thanks, Tammy for your 5 Star Review! We appreciate your review and referrals!! If interested, check out Statefarm.com and search "TING". IT'S FREE!! Plugged into any home outlet and it will test your Home electrical service to make sure you and your family stay safe!! Enjoy the rest of your summer! "
Brenda B.
May 18, 2024
5
out of
5
rating by Brenda B.
"Friendly and informative, willing to sit down and talk when necessary. Thank you to Ted and his staff!"
We responded:
"Sorry for my late response, Brenda. We appreciate you taking time to send us a review!! Taking time to educate clients on their choices when it comes to their insurance, is what we enjoy doing!! THANKS AGAIN! "
Kate Jansen
May 15, 2024
5
out of
5
rating by Kate Jansen
"Truly an amazing person & agent, with a great staff to match!"
Rachel Garman
May 15, 2024
5
out of
5
rating by Rachel Garman
"Best insurance agent in town!"
MaizeMaximus420
March 27, 2024
1
out of
5
rating by MaizeMaximus420
"Still the worst office in town."
Sharon Mockridge
March 13, 2024
5
out of
5
rating by Sharon Mockridge
"Very helpful & knowledgeable for our needs. Our long time agent & we appreciate him. We know he will not steer us wrong."
We responded:
"THANKS Sharon for your 5 Star Review! Thanks to you and Dave for being Long Term Clients and taking time out of your day to review your policies and coverages. "
Jeff Hill
February 9, 2024
5
out of
5
rating by Jeff Hill
"They have provided fair pricing, prompt claim service and clear answers to any information requested. Overall we are happy with the agency and Claudia does a great job."
We responded:
"Thanks for your 5 Star Review, Jeff. Yes, I agree with you. Claudia is one of 4 Licensed team members in my office who all do an excellent job explaining coverages and helping clients whenever needed. Don't forget, if you need to reach State Farm, our office provides 24 hour service and you'll actually talk to a warm blooded person and not a computer if you call after our regular office hours 8:30 to 5:00.. Thanks Again! TF"
Arlen Busser
January 13, 2024
5
out of
5
rating by Arlen Busser
"Ted knows what's going on as well as his staff. He is constantly looking for the best coverage for his clients & ways to save $$$"
We responded:
"Tks for your 5 Star Rating, Arlen. Glad we were able to help /w your run in /w the deer population and glad no one was hurt! We appreciate your continued business!"
Patty Shenberger
December 2, 2023
5
out of
5
rating by Patty Shenberger
"They are great to work with."
We responded:
"Appreciate your 5 star review, Patty! We appreciate your continued business! TF"
The Scoop
November 12, 2023
5
out of
5
rating by The Scoop
"Have never had any issues here. Someone always answers the phone."
Sandie Tresemer
November 3, 2023
5
out of
5
rating by Sandie Tresemer
"My daughter had a flat tire at work. The car needed towing and tire repaired. The Ted Fritz Agency was informative, processed quickly, and very cordial. Class act!!!!"
We responded:
"Thanks for your 5 Star review Sandie! Cars are great when they work! We appreciate your business! "
Stephen Hotchkiss
October 30, 2023
5
out of
5
rating by Stephen Hotchkiss
"We have been with Ted Frits for as long as he has been with the Freeport office. Have never had a bad experience. Recently hit a deer with our car. Reported it to Ted's agency and it was handled professionally and very timely. Had a check for the repairs within a week."
We responded:
"Appreciate you taking time to give us a 5 Star Review.... Yes, it's that time of year when deer are on the move. Glad no one was hurt, as we can always fix cars. Approaching my 36th year with State Farm and I appreciate clients putting their trust in us for their insurance needs and my team for their continued GOOD NEIGHBOR service to our clients in Northern Illinois! Happy Holidays to you and your family!!"
Melody Ashcraft
September 21, 2023
5
out of
5
rating by Melody Ashcraft
"GREAT SERVICE BY TED AND STAFF!"
We responded:
"Thanks Melody, for your review! Happy Holidays to you and your family! TF"