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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Mockridge

March 13, 2024

5  out of  5 rating by Sharon Mockridge
"Very helpful & knowledgeable for our needs. Our long time agent & we appreciate him. We know he will not steer us wrong."
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Jeff Hill

February 9, 2024

5  out of  5 rating by Jeff Hill
"They have provided fair pricing, prompt claim service and clear answers to any information requested. Overall we are happy with the agency and Claudia does a great job."
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Arlen Busser

January 13, 2024

5  out of  5 rating by Arlen Busser
"Ted knows what's going on as well as his staff. He is constantly looking for the best coverage for his clients & ways to save $$$"
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Patty Shenberger

December 2, 2023

5  out of  5 rating by Patty Shenberger
"They are great to work with."
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The Scoop

November 12, 2023

5  out of  5 rating by The Scoop
"Have never had any issues here. Someone always answers the phone."
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Sandie Tresemer

November 3, 2023

5  out of  5 rating by Sandie Tresemer
"My daughter had a flat tire at work. The car needed towing and tire repaired. The Ted Fritz Agency was informative, processed quickly, and very cordial. Class act!!!!"
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Stephen Hotchkiss

October 30, 2023

5  out of  5 rating by Stephen Hotchkiss
"We have been with Ted Frits for as long as he has been with the Freeport office. Have never had a bad experience. Recently hit a deer with our car. Reported it to Ted's agency and it was handled professionally and very timely. Had a check for the repairs within a week."
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Melody Ashcraft

September 21, 2023

5  out of  5 rating by Melody Ashcraft
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Heather Castle

May 12, 2023

5  out of  5 rating by Heather Castle
"Ted has been our family's insurance provider for more years than I can count. He is always quick to help and work with our situations and offer the best solutions he can find. He takes the time to educate us on future planning and how best to look at our insurance needs. I highly recommend Ted as your next insurance agent!"
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Becca Kubatzke

May 4, 2023

5  out of  5 rating by Becca Kubatzke
"Great agent and staff! Called in my tow claim and check was out the door same day. Thank you!"
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Richard Emford

April 9, 2023

5  out of  5 rating by Richard Emford
"Ted has been our Insurance agent for many years. We are very happy with the service and professionalism his team has given us."
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Clara Leiser

February 20, 2023

5  out of  5 rating by Clara Leiser
"Prompt satisfactory service"
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Nancy Lillevold

December 16, 2022

5  out of  5 rating by Nancy Lillevold
"Excellent service. Good review of policy."
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Ron Carlson

October 4, 2022

5  out of  5 rating by Ron Carlson
"Ted has always helped me out on all my auto and home insurance needs. He does a great job explaining things and very helpful in all things insurance."
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Green Savant

July 22, 2022

5  out of  5 rating by Green Savant
"I have been going to Ted Frits State Farm for a LONG time. Service has always been immediate and professional, and I have worked with several people throughout the years. An interesting thing about their location is that they never have moved, rather, have made continual upgrades, and their office is very modern, with ample off-street parking (ADA compliant!) Wilbur Park is behind them. Happy Wok is in front of them. McDonald's across that street, and Butitta Automotive next door, all without crossing Galena Ave. Or, cross Galena, and there is Lincoln Mall (Dollar General, Children's Hands On Museum, Voices...) Also, Big Apple Restaurant and CVS. I think people forget about all of these businesses and how close they are. It beats walking across a Walmart parking lot! Plus, you won't find great insurance coverage there!"
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Barb Kerr

July 15, 2022

5  out of  5 rating by Barb Kerr
"We have always had a good experience with Ted and his staff. Very helpful and prompt with call backs and service."
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Rhonda Borman

July 8, 2022

5  out of  5 rating by Rhonda Borman
"They got me a great rate on car insurance as well as renters and roadside assistance. The customer service was and is incredible"
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Steve Dorsey

July 8, 2022

5  out of  5 rating by Steve Dorsey
"They gave me a great rate on my insurance when I needed to add my daughter. Was too expensive. Through State Farm I not only added my daughter but am now paying less than I did before. Such a great staff as well."
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Beth Dittmar

July 6, 2022

5  out of  5 rating by Beth Dittmar
"Ted is just so kind and knowledgeable. He was such a great help to us after our accidents. State Farm is blessed to have him working for them."
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James Cryer

July 1, 2022

5  out of  5 rating by James Cryer
"The Wife and I moved to Freeport 3 years ago, searching for an Insurance agent we found Ted's web site and noticed he was open on Saturdays. That's all it took we have never been more pleased with the service we receive from his Agency. I have been with State Farm since 1969 never been treated better."
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Dale Diddens

June 29, 2022

5  out of  5 rating by Dale Diddens
"We are very happy with the service we get from Ted and his staff. They are all very friendly and professional. Fast, quality service when ever we have needed it."
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Eric Wellman

June 17, 2022

5  out of  5 rating by Eric Wellman
"State farms new way of settling claims seems to be getting alot faster and alot less stressful!!!! I haven't had to use insurance to often...and was absolutely dreading that I needed to file a claim from a storm that caused damage to our car. But...I went into State Farm the very next day to show them the damages. Also, I took it to a body shop so both parties had the same information. I received a call from Ted the very next day telling me they had the check waiting for me already! I highly recommend Ted Frits and State Farm for the hassle free time in a time of being worried about getting our car repaired! Thank you!"
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Nick Leiendecker

May 19, 2022

5  out of  5 rating by Nick Leiendecker
"Stefanie was great at taking my info about my car's damage and getting the body shop estimate approved by State Farm. A check arrived just days later. Thank you!"
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Daniel Schmitt

April 15, 2022

5  out of  5 rating by Daniel Schmitt
"Ted was very responsive to our recent homeowner claim."
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Bob & Vi Bangasser

November 5, 2021

5  out of  5 rating by Bob & Vi Bangasser
"Ted, thank you for your help in my recent encounter when a lady hit my parked car. She filed a police report (still some honest people around) and I got a copy of the report, stopped by your office and you gave me directions on how to handle this, where to go for estimates for repairs etc. You contacted the lady and she dropped off a check to cover my damages. (She did not want to go thru her insurance co). You gave the check to me, I had the car fixed and everything happened very smoothly. Thank you for your service."