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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosie Hill

July 14, 2024

5  out of  5 rating by Rosie Hill
"Thank you for being our insurance agent we love your lower prices and you and your staff are very friendly. Thanks"
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Tammy Olson

June 1, 2024

5  out of  5 rating by Tammy Olson
"The Insurance Agents at Ted Frits Insurance are AMAZING! They are very respectful, courteous, and knowledgeable. They respond promptly to your questions. If they do not know the answer they acknowledge they do not know the answer but will find out and get back to you, which they do so in a timely manner. They are also prompt with their claims. I highly recommended Ted Frits Insurance!"
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Brenda B.

May 18, 2024

5  out of  5 rating by Brenda B.
"Friendly and informative, willing to sit down and talk when necessary. Thank you to Ted and his staff!"
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Kate Jansen

May 15, 2024

5  out of  5 rating by Kate Jansen
"Truly an amazing person & agent, with a great staff to match!"
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Rachel Garman

May 15, 2024

5  out of  5 rating by Rachel Garman
"Best insurance agent in town!"
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March 27, 2024

1  out of  5 rating by MaizeMaximus420
"Still the worst office in town."
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Sharon Mockridge

March 13, 2024

5  out of  5 rating by Sharon Mockridge
"Very helpful & knowledgeable for our needs. Our long time agent & we appreciate him. We know he will not steer us wrong."
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Jeff Hill

February 9, 2024

5  out of  5 rating by Jeff Hill
"They have provided fair pricing, prompt claim service and clear answers to any information requested. Overall we are happy with the agency and Claudia does a great job."
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Arlen Busser

January 13, 2024

5  out of  5 rating by Arlen Busser
"Ted knows what's going on as well as his staff. He is constantly looking for the best coverage for his clients & ways to save $$$"
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Patty Shenberger

December 2, 2023

5  out of  5 rating by Patty Shenberger
"They are great to work with."
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The Scoop

November 12, 2023

5  out of  5 rating by The Scoop
"Have never had any issues here. Someone always answers the phone."
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Sandie Tresemer

November 3, 2023

5  out of  5 rating by Sandie Tresemer
"My daughter had a flat tire at work. The car needed towing and tire repaired. The Ted Fritz Agency was informative, processed quickly, and very cordial. Class act!!!!"
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Stephen Hotchkiss

October 30, 2023

5  out of  5 rating by Stephen Hotchkiss
"We have been with Ted Frits for as long as he has been with the Freeport office. Have never had a bad experience. Recently hit a deer with our car. Reported it to Ted's agency and it was handled professionally and very timely. Had a check for the repairs within a week."
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Melody Ashcraft

September 21, 2023

5  out of  5 rating by Melody Ashcraft
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Heather Castle

May 12, 2023

5  out of  5 rating by Heather Castle
"Ted has been our family's insurance provider for more years than I can count. He is always quick to help and work with our situations and offer the best solutions he can find. He takes the time to educate us on future planning and how best to look at our insurance needs. I highly recommend Ted as your next insurance agent!"
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Becca Kubatzke

May 4, 2023

5  out of  5 rating by Becca Kubatzke
"Great agent and staff! Called in my tow claim and check was out the door same day. Thank you!"
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Richard Emford

April 9, 2023

5  out of  5 rating by Richard Emford
"Ted has been our Insurance agent for many years. We are very happy with the service and professionalism his team has given us."
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Clara Leiser

February 20, 2023

5  out of  5 rating by Clara Leiser
"Prompt satisfactory service"
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Nancy Lillevold

December 16, 2022

5  out of  5 rating by Nancy Lillevold
"Excellent service. Good review of policy."
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Ron Carlson

October 4, 2022

5  out of  5 rating by Ron Carlson
"Ted has always helped me out on all my auto and home insurance needs. He does a great job explaining things and very helpful in all things insurance."
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Green Savant

July 22, 2022

5  out of  5 rating by Green Savant
"I have been going to Ted Frits State Farm for a LONG time. Service has always been immediate and professional, and I have worked with several people throughout the years. An interesting thing about their location is that they never have moved, rather, have made continual upgrades, and their office is very modern, with ample off-street parking (ADA compliant!) Wilbur Park is behind them. Happy Wok is in front of them. McDonald's across that street, and Butitta Automotive next door, all without crossing Galena Ave. Or, cross Galena, and there is Lincoln Mall (Dollar General, Children's Hands On Museum, Voices...) Also, Big Apple Restaurant and CVS. I think people forget about all of these businesses and how close they are. It beats walking across a Walmart parking lot! Plus, you won't find great insurance coverage there!"
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Barb Kerr

July 15, 2022

5  out of  5 rating by Barb Kerr
"We have always had a good experience with Ted and his staff. Very helpful and prompt with call backs and service."
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Rhonda Borman

July 8, 2022

5  out of  5 rating by Rhonda Borman
"They got me a great rate on car insurance as well as renters and roadside assistance. The customer service was and is incredible"
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Steve Dorsey

July 8, 2022

5  out of  5 rating by Steve Dorsey
"They gave me a great rate on my insurance when I needed to add my daughter. Was too expensive. Through State Farm I not only added my daughter but am now paying less than I did before. Such a great staff as well."
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Beth Dittmar

July 6, 2022

5  out of  5 rating by Beth Dittmar
"Ted is just so kind and knowledgeable. He was such a great help to us after our accidents. State Farm is blessed to have him working for them."