State Farm® Insurance Agent Ted Frits
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
william Swanson
October 10, 2024
"Took the time and took care of my wife's tow bill no questions asked"
Paula Knauff
July 30, 2024
"Ted explained our entire policy to us in debth, profesional, helpful and curtious associates."
"Thanks Paula, for your 5 Star review..... We make every effort to provide a 30 day review /w new clients who join State Farm and also stay in touch /w our Long Term clients just to make sure we stay up to date /w their changing lives! Great time to also remind clients /w our 24 hr customer service where a real live person will answer their call, knowing that claims don't always happen during office hours. I appreciate your business!!"
Rosie Hill
July 14, 2024
"Thank you for being our insurance agent we love your lower prices and you and your staff are very friendly. Thanks"
"We appreciate your business, Rosie!! Remember,,,,,,,If needed, you can reach us through our 24 hrs Customer Service Center by dialing our local number. (232-5210) We think people like to talk to people and NOT computers!"
Tammy Olson
June 1, 2024
"The Insurance Agents at Ted Frits Insurance are AMAZING! They are very respectful, courteous, and knowledgeable. They respond promptly to your questions. If they do not know the answer they acknowledge they do not know the answer but will find out and get back to you, which they do so in a timely manner. They are also prompt with their claims. I highly recommended Ted Frits Insurance!"
"Thanks, Tammy for your 5 Star Review! We appreciate your review and referrals!! If interested, check out Statefarm.com and search "TING". IT'S FREE!! Plugged into any home outlet and it will test your Home electrical service to make sure you and your family stay safe!! Enjoy the rest of your summer! "
Brenda B.
May 18, 2024
"Friendly and informative, willing to sit down and talk when necessary. Thank you to Ted and his staff!"
"Sorry for my late response, Brenda. We appreciate you taking time to send us a review!! Taking time to educate clients on their choices when it comes to their insurance, is what we enjoy doing!! THANKS AGAIN! "
Kate Jansen
May 15, 2024
"Truly an amazing person & agent, with a great staff to match!"
Rachel Garman
May 15, 2024
"Best insurance agent in town!"
MaizeMaximus420
March 27, 2024
"Still the worst office in town."
Sharon Mockridge
March 13, 2024
"Very helpful & knowledgeable for our needs. Our long time agent & we appreciate him. We know he will not steer us wrong."
"THANKS Sharon for your 5 Star Review! Thanks to you and Dave for being Long Term Clients and taking time out of your day to review your policies and coverages. "
Jeff Hill
February 9, 2024
"They have provided fair pricing, prompt claim service and clear answers to any information requested. Overall we are happy with the agency and Claudia does a great job."
"Thanks for your 5 Star Review, Jeff. Yes, I agree with you. Claudia is one of 4 Licensed team members in my office who all do an excellent job explaining coverages and helping clients whenever needed. Don't forget, if you need to reach State Farm, our office provides 24 hour service and you'll actually talk to a warm blooded person and not a computer if you call after our regular office hours 8:30 to 5:00.. Thanks Again! TF"
Arlen Busser
January 13, 2024
"Ted knows what's going on as well as his staff. He is constantly looking for the best coverage for his clients & ways to save $$$"
"Tks for your 5 Star Rating, Arlen. Glad we were able to help /w your run in /w the deer population and glad no one was hurt! We appreciate your continued business!"
Patty Shenberger
December 2, 2023
"They are great to work with."
"Appreciate your 5 star review, Patty! We appreciate your continued business! TF"
The Scoop
November 12, 2023
"Have never had any issues here. Someone always answers the phone."
Sandie Tresemer
November 3, 2023
"My daughter had a flat tire at work. The car needed towing and tire repaired. The Ted Fritz Agency was informative, processed quickly, and very cordial. Class act!!!!"
"Thanks for your 5 Star review Sandie! Cars are great when they work! We appreciate your business! "
Stephen Hotchkiss
October 30, 2023
"We have been with Ted Frits for as long as he has been with the Freeport office. Have never had a bad experience. Recently hit a deer with our car. Reported it to Ted's agency and it was handled professionally and very timely. Had a check for the repairs within a week."
"Appreciate you taking time to give us a 5 Star Review.... Yes, it's that time of year when deer are on the move. Glad no one was hurt, as we can always fix cars. Approaching my 36th year with State Farm and I appreciate clients putting their trust in us for their insurance needs and my team for their continued GOOD NEIGHBOR service to our clients in Northern Illinois! Happy Holidays to you and your family!!"
Melody Ashcraft
September 21, 2023
"GREAT SERVICE BY TED AND STAFF!"
Heather Castle
May 12, 2023
"Ted has been our family's insurance provider for more years than I can count. He is always quick to help and work with our situations and offer the best solutions he can find. He takes the time to educate us on future planning and how best to look at our insurance needs. I highly recommend Ted as your next insurance agent!"
"It's been a pleasure to work with You and Bill over the years!! State Farm and I are very appreciative of your continued loyalty! Wishing you guys the best in the coming years! "
Becca Kubatzke
May 4, 2023
"Great agent and staff! Called in my tow claim and check was out the door same day. Thank you!"
"Glad to hear we could help you with your towing claim...Cars are great when they work......when they don't , Your Emergency Road Service coverage is great to have. PLUS: if needed, you can reach us 24 Hrs just by calling our local number and a PERSON will answer your call, NOT a computer... "
Richard Emford
April 9, 2023
"Ted has been our Insurance agent for many years. We are very happy with the service and professionalism his team has given us."
"THANKS for your 5 Star Review, Richard. Appreciate your business! Just a reminder, you can reach us 24 hrs a day......Just call our local number and you'll be connected to a PERSON and NOT a COMPUTER to help you in any unexpected issue."
Clara Leiser
February 20, 2023
"Prompt satisfactory service"
"Clara THANK YOU for your 5 Star Review....We appreciate your continued business! TF 1"
Nancy Lillevold
December 16, 2022
"Excellent service. Good review of policy."
"THANKS Nancy, for your Five-Star review! We appreciate you taking time to review your accounts to make sure we address your current and any possible upcoming insurance needs. Happy Holidays! TF"
Ron Carlson
October 4, 2022
"Ted has always helped me out on all my auto and home insurance needs. He does a great job explaining things and very helpful in all things insurance."
"Thank You for your review!! Appreciate your business, Ron.....Be Safe! TF"
Green Savant
July 22, 2022
"I have been going to Ted Frits State Farm for a LONG time. Service has always been immediate and professional, and I have worked with several people throughout the years. An interesting thing about their location is that they never have moved, rather, have made continual upgrades, and their office is very modern, with ample off-street parking (ADA compliant!) Wilbur Park is behind them. Happy Wok is in front of them. McDonald's across that street, and Butitta Automotive next door, all without crossing Galena Ave. Or, cross Galena, and there is Lincoln Mall (Dollar General, Children's Hands On Museum, Voices...) Also, Big Apple Restaurant and CVS. I think people forget about all of these businesses and how close they are. It beats walking across a Walmart parking lot! Plus, you won't find great insurance coverage there!"
"Thanks for your very kind review, GS! Yes, we agree! From West of Route 26 on Galena St to West of the Com Ed Service facility, there are active businesses that contribute alot to the Freeport community! I'm also very fortunate to be able to continue to serve our State Farm clients from a location created by Joe & Jim Sutton. Thanks again for giving us an opportunity to show you our GOOD NEIGHBOR SERVICE! TF"
Barb Kerr
July 15, 2022
"We have always had a good experience with Ted and his staff. Very helpful and prompt with call backs and service."
"My Team and I appreciate your comments! We know you have choices when it comes to your insurance and we appreciate your continued business! TF"
Rhonda Borman
July 8, 2022
"They got me a great rate on car insurance as well as renters and roadside assistance. The customer service was and is incredible"
"Thanks, Rhonda for taking the time to share your experience!! Though we understand PRICE is important, my team shines when it comes to providing service behind the price when you need it! Please let us know if you have any questions /w our DRIVE SAFE & SAVE program. TF"